Credit Hound Express

Is Credit Hound right for me?

Credit Hound Express is a powerful, award-winning credit control solution. It works with your Sage 50 accounts software to get you paid sooner - so you improve your cash flow, reduce bad debts and increase your bank balance.

Improve your cash flow by getting paid sooner
When you get your customers to pay on time you increase your bank balance and cut your overdraft.
 
Manage and control disputes so invoices get paid
Disputed invoices are never paid. Credit Hound enables you to manage and resolve problems, which prevents your customers from withholding payments.

Save time; let Credit Hound do the work for you
By telling you who you need to contact and writing the letters for you, Credit Hound’s automated features do most of the chasing for you.

Reduce bad debts by monitoring your customers
Bad debts are avoidable. By keeping in regular contact with customers you are aware of potential problems, and in a better position to take preventative action.

Links directly to your accounts system
Since Credit Hound talks directly to your accounts system there is no need to re-type any of your customer or transaction details.

Achieve good credit control quickly and easily

Easy to install and simple to use, Credit Hound can reduce the time it takes before you see the benefits of good credit control. It is designed for everyone from the occasional user to a full-time credit controller.

Is Credit Hound right for me?

Increased Productivity

• Credit Hound is designed to automate and streamline the processes involved in good credit management. This improves productivity and brings savings to a number of key areas in the business.
  
• With greater automation of your chasing procedures, it’s possible to chase 60 or more customers in the same time that it takes to chase just six customers using manual methods.

Rules & Actions

• You can give Credit Hound Rules to determine which credit control Actions it automatically performs for you. When a customer or transaction meets the specific conditions of your Rule, Credit Hound takes the appropriate Actions
  
• By defining several associated Rules and Actions, you can streamline and automate the time-consuming stages of your current collection policy.

Chase Screen

• Central to good credit control is having information instantly to hand. Credit Hound brings this information together in a single ‘Chase Screen’. The Chase Screen gathers all the details you need about your customer from outstanding invoices and contact details to previous chase history and notes.
  
• Using the built-in notepad and customisable list of reasons, Credit Hound will suggest ways to overcome your customer’s objections to making payment. You can also flag invoices when commitment for payment has been made or a customer has raised a dispute.
  
• Once the telephone call is completed, Credit Hound will generate any required follow-up letters. Within minutes of your conversation ending your customer can receive the letter, and be in no doubt about their obligation to pay.

Calendar

• Credit Hound’s built-in calendar reminds you who needs to be called, when and why. This enables you to keep on top of promised payments as well as remembering to review disputed invoices. With the familiar look and feel of Microsoft Outlook, you will instantly feel comfortable and confident using the calendar.
  
• Crucially, the events in the calendar are linked to your accounts system. So once an invoice is paid, events are automatically completed for you. This not only saves valuable time; just as importantly, it avoids the possibility of chasing payments that have already been made.

Home Page

• From the Home Page you can access all other areas of the software, such as the accounts list, calendar, rules and actions, reporting and the interactive aged debtors list. One of the advantages of using the interactive aged debtors list is that you are able to sort and filter your accounts in real-time. The list also highlights the accounts with the oldest overdue invoices.

Elements

• Elements on the Home Page are colour-coded. If an item is red, it needs your attention. Good news, such as your customers paying you, is shown in green. Other colours are used to show general information.

“Where’s My Money?”

• This chart shows you clearly the total money owed to you. It is broken down into invoices that are not yet due, overdue or disputed. It also shows payments not yet allocated. This breakdown of information is ideal for business owners as well as credit controllers.

“Who’s Got My Money?”

• At a glance you can see details of who owes you the most money. So you can focus your efforts on those customers who’ll have the most impact on your bank balance.

Disputes

• This element brings to your attention the details of your currently disputed invoices. This is a constant reminder that until you resolve your customer’s issues, you are unable to collect the cash.

Promised Cash

• You can see the results of your credit control efforts using the Promised Cash element. This forecasts the amount of money you are expecting to receive from your customers.
  

Technical Requirements

• 1 Ghz Intel-compatible processor
  
• 1 GB of memory
  
• 1 GB free disk space
  
• Internet Explorer 7 or above
  
• 32-bit (x86) Windows 7, Vista, XP, Server 2003, Server 2008
  
• 64-bit (x64) Windows 7, Vista, Server 2003, Server 2008

Purchasing Information

• Credit Hound Express from the Sage Store only available for use with Sage 50 Accounts
  
• Support is included and is payable per year. Customers not renewing their support contract will not be able to continue using the software beyond the end of their support contract.
  
• Support contracts are for a period of 12 months
  
• Credit Hound Express is limited to a maximum of 1 Full System User and 5 Companies.
  
• Credit Hound users are named users and not concurrent.
• Credit Hound Express is compatible with Spindle Professional by Draycir, which is not included as part of the Credit Hound Express software and must be purchased separately.