Connected users provides access to your Sage 50 Accounts data via the cloud with Sage Drive.
You can have up to 20 Connected users in total. If users need to access data at the same time you will need to make sure you have the relevant number of corresponding desktop user licences.
e.g. if only two desktop user licences and ten Sage Drive connected users have been purchased, then only two Connected users can have access to data at the same time.